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Building Trust Through Communication

This seminar will focus on the importance of communication in your organization. In the presentation by Roger North and Dan Burkholder, you will learn about:

  • Crossing the Generational Divide
  • Utilizing Conflict to Build Trust
  • Building Leadership Self-Awareness

Following the presentation, you will hear from three panelists, who will discuss communication change within their own organizations and the catalyst for that change. Read more about our panelists and their organizations below.


Roger North – Founder and President, North Group Consultants

Roger North is Founder and President of North Group Consultants. In addition to his leadership responsibilities at North Group, he thrives on the consulting work he was “born to do.” His personal interests and skills lie in the areas of executive and team development, as well as organizational transition and growth.

Roger holds a B.S. in Business Administration from Messiah College and is a graduate of Leadership Lancaster and the Excellence in Speaking Institute. His professional experience includes over 35 years in leadership and organizational development.

An active volunteer, Roger currently serves as Chairman of Evangelical Seminary’s Board of Trustees. He also serves on the Boards of Water Street Mission and The Kids Trust. He is past Chairman of Leadership Lancaster. In addition, he has served as a board member for Love INC, Family Service of Lancaster County, The Lancaster Symphony Orchestra, The Lebanon Valley Chamber Foundation and The Horst Group.

Roger loves spending time with his college sweetheart, Carolyn, to whom he has been married for over 35 years. They have three children, two of which are married. His hobby is golfing, especially when played with his son and son-in-law. Roger is also an avid reader.

Dan Burkholder- Consultant, North Group Consultants

Dan Burkholder brings over 7 years of consulting experience to North Group Consultants.  Most recently he served as a Consultant at Bartell & Bartell, Ltd., specializing in organizational and leadership development.

Dan earned a B.S. in Economics from The Wharton School of the University of Pennsylvania in 2009.  Both personally and professionally, he is passionate about hearing people’s stories and working with them to craft plans that leave a lasting legacy.  It is in helping people establish their “Why” – from which the “Hows” and “Whats” of life are created – that Dan feels most fulfilled.

In his spare time, you can find Dan with his extended family or friends, playing music, spending time outside grilling and playing lawn games, or enjoying a good film.  He also has a deep love for wrestling – a sport in which he grew up and continues to follow today.

Dan and his wife, Abby, live in Lititz with their children, Cora and Judah, and two dogs, Izzy and Ollie.  They all love enjoying everything Lititz has to offer!


Kim Slee, Chief Operating Officer, Fulton County Medical Center

The Fulton County Medical Center is a Pennsylvania non-profit corporation, which owns and operates an 88-bed critical access hospital and skilled nursing care facility. The mission of the Fulton County Medical Center is “To continuously improve the health of our community.

P. Ryan Garber, President, GFI Transport

GFI Transport is a family-owned trucking company specializing in hauling dry bulk commodities such as grain, feed ingredients, agricultural products, mulch, stone, fertilizer, coal and alloys. Located in South Central Pennsylvania, their primary service area is the Northeast and regions east of the Mississippi.

Rick Glass, Executive Pastor of Ministries, Victory Church

Victory Church is a place where life-change occurs. Everything they do is centered on helping people take their next step in their journey of faith. They have an extraordinary kid’s ministry, an engaging worship experience with a live band, and relevant teaching message each week.